All of the containers at Shipped.com are shipped to the Buyer via transport that is bonded and insured. You'll never have to worry about your container during the shipping process. It's insured to arrive at your location in the same condition as it was when it left the depot.
Shipped.com is the largest shipping container marketplace in the world. Our inventory is inspected and rated every time it enters or exits from the depot. This ensures the container you purchase has the exact quality specifications. Our guarantee below 100% ensures your purchase.
All of your bank transactions are safe and secure. We built our shopping cart using the latest in HTML 5 web standards and our unique payment platform does NOT store your credit card information on our server. This ensures that no hacker can ever gain your personal information.
Our computer servers are protected by the latest 256 bit SSL encryption technology, and monitored by a team of engineers protecting us from malicious attacks. All of your important personal information is always safe with us.
We make it our top priority to ensure you're fully satisfied with your Shipped.com Marketplace experience.
The Shipped.com Marketplace is here for you. If you order a shipping container and it doesn’t arrive, doesn’t match the description, arrives damaged or doesn’t arrive at all, we've got you covered. Our Buyer Protection Policy is designed to give you peace of mind in knowing you'll receive the exact container you purchased. Before proceeding with a purchase, we strongly encourage you to read the Buyer's Guide, not only to brush-up on your knowledge of shipping containers, but to get a set-by-step explanation of the entire process, from initial request, to sending funds and accepting delivery. It's all there. Below are some of the most commonly asked questions regarding the Buyer Protection Policy.
No, every purchase is backed by our protection policy. Shipped.com is dedicated to ensuring your total satisfaction.
It is possible to cancel an order, but the amount of refund depends on the stage. You can cancel an order at any time before sending funds for no cost. If you've paid but we haven't processed your order yet, you will receive a refund of 100%, less banking fees. If we have processed but not shipped your order, you will receive 95%, less banking fees and exact transfer/inbound shipping/railway/trucking costs. If the container has already been shipped from your local depot and is en route to you, you can still cancel your order, but you'll be subject to a 10% restocking fee plus reimbursing the full costs of shipping/trucking and banking fees. Contact us and we will do everything we can to assist you.
In the rare case that you receive a container that is different than the one you purchased (i.e. you ordered a 40' container and a 20' container arrived), we will correct your order. Simply phone us at +1 503-SHIPPED to let us know. Instead, if you wish to accept the different unit and to be compensated for the difference, let us know and we'll make it right.
Once your container arrives at your location, you will have a chance to perform a complete inspection before you accept delivery. We suggest that you read our FAQ page on how to prepare and handle the delivery process. Remember, all containers will have rusting and exterior denting, this is entirely normal. If, however, your container is damaged in a way not disclosed to you during the purchase process, contact us immediately at +1 503-SHIPPED. These types of situations are very rare but we will help to make it right.
No, once the container is delivered, you've performed your physical inspection and have accepted delivery, then it's now your container to do with what you wish. So, it's important you perform a thorough inspection on the container during delivery. For example, a week after delivery, you can't return it and ask for a refund because you decided you don't like the color. In addition, if the area you've prepped for delivery doesn't support the weight of the container, and it get's damaged because of this, you are not covered.
For additional information on the shipping/delivery process, please see our Buyer's Guide and our FAQ page on how to prepare and handle the delivery process. Thanks for choosing the Shipped.com Marketplace
Simply contact our support department at +1 503-SHIPPED and we'll assist you. We want you to be happy, so by all means reach out to us with your concerns.
I love what you guys are doing. This ended up being the easiest online purchase I've ever done. Thank you so much.Tony Sanders from Hawaii
Container looks great and I'm glad that we decided to go with the bigger 45 footer. Driver was courteous and overall we are very happy.Greg in Angeles
All system are a go! Your driver backed in and dropped it just where I wanted. Container looks good and thank you for giving me the free higher upgrade. We will send all our friends to you.Beau Hopkins in Las Vegas
If you need assistance before, during or after your purchase, we're here for you. Shipped.com offers 24/7 support options to assist with anything you need. We're totally committed to supporting our customers, so don't hesitate to contact us anytime.
Shipping containers are available in many different sizes and configurations:
Nearly all new containers are manufactured in Asia and delivered by ship to ports worldwide. To defray shipping costs, they will have had cargo loaded in them for the one-trip over from Asia. Nevertheless, these are brand new, clean, dent and problem free, with the durable manufactures original paint and warranty. Shipped.com provides a 10 year warranty on all new containers we sell. One-trip containers are not only new, they are also certified to transport cargo on the high seas without an inspection for 5 years! Whenever reliability, longevity or aesthetics are important, this is your #1 choice. Click here to see more NEW shipping container photos »
CWO containers are currently being used to transport cargo domestically or overseas. They are generally between 3-8 years of age and while there may be dents, scratches, repaired sections or cosmetic imperfections, structurally these containers are of a very high quality. A cargo worthy container can be certified by a licensed surveyor and used to continue transporting cargo. Inspection criteria is based on the condition of the doors, floor, walls, ceiling and the structural integrity. You can expect a 10% to 25% price premium vs a "WWT" container. Regardless if you plan to ship your container or not, a CWO container will guarantee that you will receive a unit that is structurally sound.
Wind and Water Tight containers have been used to move cargo on the high seas. Most are retired after 8-12 years of service and are ready for a new owner. WWT containers are ideal for home/business storage, container homes and a multitude of other uses. You can lock yourself inside the container and not see any light coming in. There will be cosmetic imperfections, exterior rust, dents, dings, patch work and the roof bows may not be perfect. Nevertheless, the doors will properly open and close and the floor will worn but in good condition. These containers have a lot of inherent value and will likely retain 100% of their price when resold later. WWT boxes are a great choice when you want a guaranteed wind and water tight container at the lowest possible price!
AS-IS / Damaged units have major damage. These containers have missing sections of steel, advanced rust causing structural integrity problems, doors that don't fully open or close, rotten floors or other serious problems. They are typically sold for recycling the steel or specific projects. Shipped.com does NOT offer damaged containers for sale.
If you need assistance before, during or after your transaction, we're here for you. Shipped.com offers 24/7 support to assist you with anything you need. We're totally committed to supporting our customers, so don't hesitate to contact us anytime.
Please also see our About Us page for additional contact information.