Shipped Marketplace Protection Policy

An Honest And Secure Marketplace For Shipping Container Buyers

A Secure Marketplace

Safe Delivery Guarantee

All of the containers at Shipped.com are shipped to the Buyer via transport that is bonded and insured. You'll never have to worry about your container during the shipping process. It's insured to arrive at your location in the same condition as it was when it left the depot.

Verified & Rated Inventory

Shipped.com is the largest shipping container marketplace in the world. Our inventory is inspected and rated every time it enters or exits from the depot. This ensures the container you purchase has the exact quality specifications. Our guarantee below 100% ensures your purchase.

Secure Online Payments

All of your bank transactions are safe and secure. We built our shopping cart using the latest in HTML 5 web standards and our unique payment platform does NOT store your credit card information on our server. This ensures that no hacker can ever gain your personal information.

Server Protection

Our computer servers are protected by the latest 256 bit SSL encryption technology, and monitored by a team of engineers protecting us from malicious attacks. All of your important personal information is always safe with us.



Buy with Total Confidence

We make it our top priority to ensure you're fully satisfied with your Shipped.com Marketplace experience.

  Buyer Protection Policy

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The Shipped.com Marketplace is here for you. If you order a shipping container and it doesn’t arrive, doesn’t match the description, arrives damaged or doesn’t arrive at all, we've got you covered. Our Buyer Protection Policy is designed to give you peace of mind in knowing you'll receive the exact container you purchased. Before proceeding with a purchase, we strongly encourage you to read the Buyer's Guide, not only to brush-up on your knowledge of shipping containers, but to get a set-by-step explanation of the entire process, from initial request, to sending funds and accepting delivery. It's all there. Below are some of the most commonly asked questions regarding the Buyer Protection Policy.

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No, every purchase is backed by our protection policy. Shipped.com is dedicated to ensuring your total satisfaction.

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It is possible to cancel an order, but the amount of refund depends on the stage. You can cancel an order at any time before sending funds for no cost. If you've paid but we haven't processed your order yet, you will receive a refund of 100%, less banking fees. If we have processed but not shipped your order, you will receive 95%, less banking fees and exact transfer/inbound shipping/railway/trucking costs. If the container has already been shipped from your local depot and is en route to you, you can still cancel your order, but you'll be subject to a 10% restocking fee plus reimbursing the full costs of shipping/trucking and banking fees. Contact us and we will do everything we can to assist you.

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In the rare case that you receive a container that is different than the one you purchased (i.e. you ordered a 40' container and a 20' container arrived), we will correct your order. Simply phone us at +1 503-SHIPPED to let us know. Instead, if you wish to accept the different unit and to be compensated for the difference, let us know and we'll make it right.

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Once your container arrives at your location, you will have a chance to perform a complete inspection before you accept delivery. We suggest that you read our FAQ page on how to prepare and handle the delivery process. Remember, all containers will have rusting and exterior denting, this is entirely normal. If, however, your container is damaged in a way not disclosed to you during the purchase process, contact us immediately at +1 503-SHIPPED. These types of situations are very rare but we will help to make it right.

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No, once the container is delivered, you've performed your physical inspection and have accepted delivery, then it's now your container to do with what you wish. So, it's important you perform a thorough inspection on the container during delivery. For example, a week after delivery, you can't return it and ask for a refund because you decided you don't like the color. In addition, if the area you've prepped for delivery doesn't support the weight of the container, and it get's damaged because of this, you are not covered.

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For additional information on the shipping/delivery process, please see our Buyer's Guide and our FAQ page on how to prepare and handle the delivery process. Thanks for choosing the Shipped.com Marketplace

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Simply contact our support department at +1 503-SHIPPED and we'll assist you. We want you to be happy, so by all means reach out to us with your concerns.

  Customer Reviews



I love what you guys are doing. This ended up being the easiest online purchase I've ever done. Thank you so much.Tony Sanders from Hawaii
Container looks great and I'm glad that we decided to go with the bigger 45 footer. Driver was courteous and overall we are very happy.Greg in Angeles
All system are a go! Your driver backed in and dropped it just where I wanted. Container looks good and thank you for giving me the free higher upgrade. We will send all our friends to you.Beau Hopkins in Las Vegas


Great Support Channels

If you need assistance before, during or after your purchase, we're here for you. Shipped.com offers 24/7 support options to assist with anything you need. We're totally committed to supporting our customers, so don't hesitate to contact us anytime.

Email
Skype Chat
Phone
Twitter
YouTube
Blog



           

Container Sizes & Specifications

Shipping containers are available in many different sizes and configurations:

Under 20' (5', 8' 10' etc)
Rare
NEW only

20' Standard (8'6" High)
Common
NEW/CWO/WWT

20' Double Doors (8'6" High)
Less Common
NEW only

20' High Cube (9'6" High)
Less Common
NEW only

20' High Cube Double Doors (9'6" High)
Rare
NEW only

20' Open Side (8'6" High)
Rare
NEW only

40' Standard (8'6" High)
Common
NEW/CWO/WWT

40' Double Doors (8'6" High)
Less Common
NEW only

40' High Cube (9'6" High)
Common
NEW/CWO/WWT

40' High Cube Double Doors (9'6" High)
Less Common
NEW only

40' Open Side (8'6" High)
Rare
NEW only

45' High Cube (9'6" High)
Less Common
NEW/CWO/WWT

48' High Cube (9'6" High)
Rare
NEW/CWO/WWT

53' High Cube (9'6" High)
Rare
NEW/CWO/WWT



Specs

20′ container 40′ container 40′ high-cube container 45′ high-cube container
imperial metric imperial metric imperial metric imperial metric
external
dimensions
length 19′ 10 12 6.058 m 40′ 0″ 12.192 m 40′ 0″ 12.192 m 45′ 0″ 13.716 m
width 8′ 0″ 2.438 m 8′ 0″ 2.438 m 8′ 0″ 2.438 m 8′ 0″ 2.438 m
height 8′ 6″ 2.591 m 8′ 6″ 2.591 m 9′ 6″ 2.896 m 9′ 6″ 2.896 m
interior
dimensions
length 18′ 8 1316 5.710 m 39′ 5 4564 12.032 m 39′ 4″ 12.000 m 44′ 4″ 13.556 m
width 7′ 8 1932 2.352 m 7′ 8 1932 2.352 m 7′ 7″ 2.311 m 7′ 8 1932 2.352 m
height 7′ 9 5764 2.385 m 7′ 9 5764 2.385 m 8′ 9″ 2.650 m 8′ 9 1516 2.698 m
door aperture width 7′ 8 ⅛″ 2.343 m 7′ 8 ⅛″ 2.343 m 7′ 6" 2.280 m 7′ 8 ⅛″ 2.343 m
height 7′ 5 ¾″ 2.280 m 7′ 5 ¾″ 2.280 m 8′ 5″ 2.560 m 8′ 5 4964 2.585 m
internal volume 1,169 ft³ 33.1 m³ 2,385 ft³ 67.5 m³ 2,660 ft³ 75.3 m³ 3,040 ft³ 86.1 m³
maximum
gross weight
67,196 lb 30,480 kg 71,650 lb 32,500 kg 71,650 lb 32,500 kg 66,139 lb 71,650 kg
empty weight 4,894 lb 2,200 kg 8,024 lb 3,640 kg 8,465 lb 3,840 kg 11,130 lb 5,050 kg
net load 62,302 lb 28,260 kg 63,625 lb 28,860 kg 63,184 lb 28,660 kg 60,520 lb 27,450 kg


  More Size & Capacity info in our Buyer's Guide here »

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Container Grades / Ratings


 New (One Trip) Containers

Nearly all new containers are manufactured in Asia and delivered by ship to ports worldwide. To defray shipping costs, they will have had cargo loaded in them for the one-trip over from Asia. Nevertheless, these are brand new, clean, dent and problem free, with the durable manufactures original paint and warranty. Shipped.com provides a 10 year warranty on all new containers we sell. One-trip containers are not only new, they are also certified to transport cargo on the high seas without an inspection for 5 years! Whenever reliability, longevity or aesthetics are important, this is your #1 choice. Click here to see more NEW shipping container photos »

 CWO (Certified/IICL/CSC Plated/Cargo Worthy) Containers

CWO containers are currently being used to transport cargo domestically or overseas. They are generally between 3-8 years of age and while there may be dents, scratches, repaired sections or cosmetic imperfections, structurally these containers are of a very high quality. A cargo worthy container can be certified by a licensed surveyor and used to continue transporting cargo. Inspection criteria is based on the condition of the doors, floor, walls, ceiling and the structural integrity. You can expect a 10% to 25% price premium vs a "WWT" container. Regardless if you plan to ship your container or not, a CWO container will guarantee that you will receive a unit that is structurally sound.

 "WWT" (Wind and Water Tight) Containers

Wind and Water Tight containers have been used to move cargo on the high seas. Most are retired after 8-12 years of service and are ready for a new owner. WWT containers are ideal for home/business storage, container homes and a multitude of other uses. You can lock yourself inside the container and not see any light coming in. There will be cosmetic imperfections, exterior rust, dents, dings, patch work and the roof bows may not be perfect. Nevertheless, the doors will properly open and close and the floor will worn but in good condition. These containers have a lot of inherent value and will likely retain 100% of their price when resold later. WWT boxes are a great choice when you want a guaranteed wind and water tight container at the lowest possible price!

 "Damaged" AS-IS Containers

AS-IS / Damaged units have major damage. These containers have missing sections of steel, advanced rust causing structural integrity problems, doors that don't fully open or close, rotten floors or other serious problems. They are typically sold for recycling the steel or specific projects. Shipped.com does NOT offer damaged containers for sale.

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Shipped Support Channels

If you need assistance before, during or after your transaction, we're here for you. Shipped.com offers 24/7 support to assist you with anything you need. We're totally committed to supporting our customers, so don't hesitate to contact us anytime.


Please also see our About Us page for additional contact information.

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Contact Shipped.com

We're here for you 24/7/365
Your country code is required.

Confidentiality assured.
We respect your privacy.

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Sales Department

Karl Brimmer

Karl Brimmer

Paul Clarfield

Paul Clarfield

Support Department

Greg Millay

Greg Millay

Lucy Le

Lucy Le

 

Phone: +1 (503) SHIPPED (503-744-7733)


Please also see our About Us page for additional contact information.

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