Frequently Asked Questions

We get a lot of recurring questions about buying shipping containers, so we put together this list of FAQs to answer all your questions.


1. What is Shipped.com

Shipped.com is an amazing and innovative way to connect shipping container buyers to shipping containers from around the world. We function as an e-commerce marketplace with upfront pricing listed on our site and automated checkout. We facilitate and support every transaction from start to finish until you are 100% satisfied. Our website fully automates the process but we also have support staff standing by, for any assistance needed.


2. What is the Shipped.com process? How does it work?

We created a detailed guide for you. Check out How Shipped Works!


3. What are shipping containers made of?

Shipping containers are made of high-grade COR-TEN Steel. They are non-corrosive and rust-resistant. They are made to endure years of heavy use on the high-seas, often in the most brutal conditions. More info is available in our Buyer's Guide.


4. I keep hearing the phrase "Adaptive Reuse". Can you tell me what it means in relation to shipping containers?

Sure. Adaptive Reuse means the reusing of a material, building or site for a purpose other than for which it was originally intended. And this is why shipping container homes are becoming so popular. It's not only because they’re a cheaper construction material. In some cases they can be more expensive. But converting used shipping containers to homes goes along with the trend of "going green" and preserving the raw materials the earth has a limited supply of.


5. Aside from converting used shipping containers into homes, what are some other uses for used shipping containers?

Well, nearly anything you can build from brick and mortar, you can make from a repurposed shipping container. Storage sheds, emergency shelters, even swimming pools or the perfect massive composter; nearly any building project can utilize containers. Check out our Buyer's Guide and our blog for more inspiration and ideas.


6. Are shipping containers subjected to or affected by condensation?

Metal surfaces that are exposed to variations in temperature will develop condensation. Evidence has shown that corrugated metal is less affected by condensation. Also, shipping containers have a slight bow at the top so that moisture will roll down the sides instead of puddling on the roof. And, of course, certain types of paint resist condensation. Condensation generally occurs when a container is positioned on ground that can become cold and damp. This cold, damp air permeates through the metal. Since all air has moisture in it, and that moisture will condense into water droplets, the key is to keep the container as air and water tight as possible. Also, items inside the container that may be damaged by water should be placed on pallets or racks to prevent being damaged incase condensation forms.


7. What's the best surface to place a storage container?

The answer depends greatly on what your intended use is. Generally speaking though, your container should sit on a dry, even, hard surface. The weight of the container needs to be distributed to the corners. Concrete and asphalt are excellent choices. Alternatively, stone pavers, hard blocks of wood, even railroad ties or gravel can be placed in the corners to keep the container level and the weight evenly distributed.


8. How many pallets can fit into a 20' storage container?

If properly configured, about 10 standard (40”x48”x48”) pallets can fit into a 20' shipping container. Also, approximately 22 standard (40”x48”x48”) pallets can fit into a 40' shipping container, and approximately 24 standard (40”x48”x48”) pallets can fit into 40' and 45' hi-cube shipping containers. Our Buyer's Guide contains additional volume and load capacity information.


9. I've heard you can turn shipping containers into homes. Is this possible and how do I get started?

Yes, it is possible and it's being done every day. Our Shipping Container Blog is full of stories of people creating everything from single family luxury homes to multiple-unit low income housing to portable pop-up hotels. We are connected with many companies that specialize in the design and manufacture of shipping container homes and other structures. These companies do everything from simply designing buildings to full-on remodeling and construction! What you can turn a shipping container into is limited only by your imagination. If you'd like a list of companies to assist with your unique project, please contact us, we'd be happy to help for free.


10. What are the different types of containers?

There are many types of used and new containers. Check out our Buyer's Guide for all the different classes, types, sizes and ratings of intermodal conex shipping containers.


11. Do shipping containers require maintenance?

Shipping containers require very little maintenance because the steel work is very high quality. After all, they're designed to carry expensive cargo securely over the high-seas. Containers of this type can expect a life span of over 50 years. The door hinges and locking bars may require a bit of oiling from time to time, but that's about it. Once your container begins to age, you may need to keep up with painting the areas that have been dented or scratched, as they are prone to light rusting over long periods of time.


12. How secure are shipping containers?

Basic security is done by fitting a padlock onto the doors. This stops the "walk-by" or crimes of opportunity. But for a thief intent on getting in, the container can be modified and fit with a steel hasp or locking box across the two doors, at about chest height. This is basically a steel box that fits over the lock, making it difficult to tamper with. At this point, the only way to break in is with a blow-torch or steel grinding/cutting gear, which makes a lot of racket. We've also seen motion detectors for shipping containers and other high tech solutions if you'd like additional security.


13. Do I need city permission for a storage container?

Generally speaking, storage containers are considered temporary structures and don't normally need permissions. But if you are considering using your container as a permanent attachment to your house (i.e. as an addition, etc.), then it's always good to check with your local city planning commission.


Buyers


1. How Do I Get Started

First, read our shipping container Buyer's Guide and decide on the type of container you want. Then take a look at the shipping containers we have for sale or for rent. All our prices are listed and there is no need to wait for quotes! Our advanced shopping cart also provides an instant and accurate delivery cost to your home or business. Within seconds you can check out using any of our 7 different payment options and then we'll work on getting your container shipped to your door!

For more info on this process, check out How Shipped Auctions Works!


2. I'm buying many containers or I'm a repeat buyer. Do you have a discount or loyalty bonus available?

Yes, in a way your discount is already built in. Shipped is a marketplace made up of hundreds of shipping lines, off-lease shipping companies and shipping container sellers that all fight for your business. The price you will pay is lower than anywhere else and in addition, we have the service and guarantees to ensure your total satisfaction.


3. When I purchase a container, does the price include shipping/taxes/fees/etc?

Yes, by default our shopping cart calculates the exact cost for delivery. The price you see is the all inclusive price. We make purchasing a shipping container as easy and seamless as possible. All taxes, fees, customs duties, insurance, taxes, delivery fees, etc., are all included in your final price you pay. Basically, the price you pay on shipped.com will be the total price you pay to have your container(s) safely delivered to your doorstep.

Also, if you would prefer to pickup your container at your local depot you can remove the shipping in the cart.


4. What are the payment options for Shipped.com?

We accept all major forms of payment including:

Checks (both business & personal)
Cash Bank Deposits
Domestic (USA) Wire Transfers
International Wire Transfers
Credit Cards
Paypal
Electronic Currencies (Bitcoin)


5. I'm concerned about who owned the container before me. Is there any way to get previous ownership information?

Yes, through a BIC-Code search engine. Just enter the BIC-Code and you'll see the prior ownership information, much like CarFax.com does for automobile VIN numbers.


6. How will my container be delivered? What about space restrictions?

That depends on the type of delivery vehicle. The container is normally delivered by one of two methods, depending on the size and number of container you are buying.

The most frequently utilized delivery method is via a tilt-bed truck. These back in to your delivery space, lower the back-end, and slowly slide the container down the bed of the truck and then back away. Generally speaking, you'll need double the length of the container to deliver via this method.

The second is via a flat-bed truck and crane. The crane can be attached to the delivery vehicle, or it can be on its own vehicle. In this case, a good rule of thumb is the have twice the width of the container to allow the crane ample space in which to operate, plus an additional 10' or so in length. Also, there should be no overhead restrictions like tree branches or cables or branches and the road leading to the delivery spot should be navigable.


7. Receiving Your Container

Once the delivery driver arrives and unloads your container to the correct spot, you'll need to perform a quick but thorough inspection. If you've done it before, then you know what to look for. If not, re-familiarize yourself with the type of container you purchased, including grade and condition. The first thing to check for is pin holes in the container. Step inside the container and have the driver close the door behind you. Look around for small beams of light that indicate holes caused by rusting or corrosion. In most cases the imperfections can be corrected on the spot by applying a small amount of epoxy.

The second thing to check during your delivery inspection is the doors. Make sure they are in good working order and that there isn't any major problem opening or closing them. Sometimes, the position of the container can cause a pinching of the door hinges. This will make them grind or rub when opening/closing. This can be corrected by repositioning the container if needed.

Once you're satisfied with the container, you can move on to the next step, which is Accepting Delivery.


8. Accepting Delivery Of Your Container

When the container is delivered and everything is in order, you can accept delivery by signing the Shipped.com Delivery Order.


Brokers


1. Getting Started

Brokers can signup for the shipped.com marketplace here. Each container request you submit can be a separate order with separate buyer name, address, phone number, currency, etc. You can coordinate delivery or let the client handle it. The choices are yours to make as a Shipped.com Broker.


2. As a broker, why should I use Shipped.com?

For the same reasons buyers use us, you should use the Shipped.com Marketplace. The end price your buyer will pay is lower with better delivery terms than any other conventional buying method on the internet or from dealers.



Support


 Have Another Question For Us?

If you need assistance before, during or after your purchase, we're here for you. Shipped.com offers 24/7 support options to assist you with anything you need. We're totally committed to supporting our customers, so don't hesitate to contact us anytime.

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Shipped.com Containers
https://shipped.com/img/logo/facebook-rectangular-shipped.jpg Starting at $1495 Shipped.com supplies quality shipping containers for sale, rent and rent-to-own in the USA and throughout the world. 500 Dry Valley RD, STE F207
Cookeville
TN
38501
503-SHIPPED (503-744-7733)
Shipped.com - Company Logo FB Twitter Google+ 5 4.85 4069 1 Container came today. All good, looks better than I expected. Great service. Will buy again 5 5 1 Easy process. I loved the online tracking. From sales people to delivery everything was painless and well done. 5 5 1 Easiest container site online. Smooth service and efficient online checkout. Container was exactly as stated, it was brand new, just one single use. Jim the driver dropped it just where I wanted. I'm very happy and I would buy again, highly recommended seller! 5 5 1 I ordered a rent to own steel container. It arrived and works perfect for home storage. Thanks Luke and Caroline! 5 4 1 I got an instant online quote using my zipcode. Then I spoke to Zach and bought 2 in cargo worth conditions. Zach called me right through to delivery and his communication was terrific. They gave me the best price and I'm really thinking of getting another one now. 5 5 1 the whole process was great...container worked out perfect for expanding our business. condition was just as anticipated 5 5 1 Wow, Paul on the Shipped team has really helped make this a great sales transaction. Delivery was straightforward and box is in good shape for the price. You guys have a great thing going, keep up the good work. 5 5 1 Ordered online about a week ago. Took a little longer than expected but driver was a true professional and backed it exactly where I needed it. Great looking unit and it is of a good quality. Now it's time to start packing it. 5 5 1 Perfect price and product. Thank you for a job well done from Houston, TX! 5 5 1 Hello Luke, Our 45' high cube rent to own container was delivered by 10am. The delivery team was professional and left without problems. They appreciated our assistance. The orange container looks pretty good on our property. (Pic attached). Just wanted to give you an update and thank YOU for your assistance! 5 5 1